Privacy Policy & Terms of Service

Storage Spot and its related entities (we, they, us) are bound by the Australian Privacy Principles (“APPs”) in the Commonwealth Privacy Act 1988 (Act).

We are committed to complying with the Act, and this Privacy Policy has been published in order to meet its requirements.

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Storage Spot ensures that the information you share with us is managed in accordance with the APPs and to the extent applicable, the European Union (“EU”) General Data Protection Regulation (“GDPR”), where we process personal data relating to identifiable UK or EU residents.

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By providing your personal information to us you consent to the collection, use, transfer and disclosure of your information under the terms of this Privacy Policy. This Privacy Policy is to be read in conjunction with the Terms of Service. We reserve the right to update this Privacy Policy from time to time and post any updates on this page. Please review this Privacy Policy regularly so that you are updated on any changes.

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Use, Disclosure & Management of Personal Information

Through the use of security measures, we aim to use all reasonable endeavours to ensure all personal information we hold is protected from misuse or unauthorised access, modification or disclosure.

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We will not use or disclose your personal information except:

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• for the primary reason(s) we collected it or a related purpose; or
• with your consent; or
• for another reason permitted under the APPs or GDPR, as applicable, including where it is in our legitimate interests.

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For example, we may use personal information in the following ways:

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• To provide services to our clients/customers/stakeholders;
• to carry out our obligations under contracts entered into between us;
• to deal with enquiries or complaints;
• to process payments;
• to assess and identify suitable jobseekers or service providers;
• as authorised or required by law;
• to manage data on behalf of our clients;
• to support our general advisory and marketing activities including for demographic profiling and targeting of advertising and other forms of marketing;
• to send you promotional and marketing material or other offers that may interest you on behalf of us and our clients;
• to support our workplace relations and industry research activities;
• to support our internal management systems; and
• for any other lawful purposes identified by the person who provides us with the information.

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We may disclose your personal information to our clients, suppliers, service providers, contractors, related entities, agents, and to our legal or other professional advisors. Where required by law, we may also disclose your personal information to the appropriate regulatory authorities.

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Information we collect from you will be stored securely either at our office(s), on our server or with a third-party service provider. Unless otherwise advised and to the best of our knowledge, the service provider to who we disclose personal information to is subject to a law or binding scheme that has the effect of protecting the personal information in a way that is at least substantially similar (or better) to the protection offered by the APPs and the GDPR.

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Client Websites and Links 

In the event we coordinate the collection of personal information on behalf of a client via the client’s website or other digital assets which we manage, that client’s privacy policy will apply (as available on that website), and you must refer to that client’s privacy policy for further details on how the client may use, store and disclose your personal information.

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Through our website and other communications, we may provide you with links to third parties or external sites. These are provided for convenience. We are not responsible for information collected, used or disclosed by third parties, including if you follow these links. You should refer to the privacy policy on any linked site.

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Marketing Mailing Lists

Unless we have your consent, we will not disclose your personal information to third parties for their marketing purposes. However, Storage Spot may use your personal information to inform you of recent developments, or provide you with newsletter articles or upcoming event details. If we add your details to one of our own marketing mailing lists, you may unsubscribe from that list by selecting the ‘unsubscribe’ option in the communications you receive. For UK and EU residents, you can also withdraw your consent or restrict or object to our use of your data at any time by contacting us.

What We Collect, How and Why

Storage Spot collects, holds and uses personal information for a range of different purposes related to our functions and activities, and for related purposes (see below). Usually, the context or communications at the time of collection will determine the primary purposes of collection.

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We may collect personal information by:

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• research and associated trend analysis
• conducting interviews with jobseekers, service providers and other individuals conducting surveys
• communicating with our business, professional or social contacts
• allowing users to submit data or communicate with us through our website & extranet services
• monitoring how subscribers to our email publications respond to & engage with those communications
• obtaining marketing databases from commercial providers
• searching publicly available sources of information
• enquiry/Contact Us forms and bulletins on a website which is managed by us on behalf of our clients; and
• when using a chat function on a website managed on behalf of our clients.

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The kinds of personal information we may collect, and hold includes:

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• contact details
• opinions and preferences
• personal characteristics including professional occupation and qualifications
• information or opinions about a person’s conduct (e.g. witness statements in legal proceedings)
• IP address
• location
• business name and/or ABN
• sales data
• device
• credit card details

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Cookies

A Cookie is a piece of information that our web server may send to your device when you visit the Site. The Cookie is stored on your device and may provide us with information about your device.

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A Cookie helps us to recognise you when you revisit our website and to coordinate your access to different pages on the website. With most internet browsers, you can erase Cookies from your device hard drive, block all Cookies, or receive a warning before a Cookie is stored. 

Accessing, Correcting or Updating Your Personal Information

Any requests to access, correct or update your personal information can be made through the “Contact Us” section of our website or via our contact details below.

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If the information you wish to correct or update relates to your client file, or services we are providing to you, we suggest you make contact directly with the professional staff member who usually assists you.

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If you request access to your personal information, we will provide access whenever this is required by law or we otherwise consider it appropriate. However, making a request does not guarantee that we will provide you with access.

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In particular, we will not provide access to information that is confidential, legally privileged or would otherwise have an unreasonable impact on the privacy of others. We may also ask you for proof of identity and charge a fee for providing you with access, as applicable.

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For UK and EU residents, you may also obtain a copy of your personal data on request and transfer this to another person or entity pursuant to your right of data portability, as well as request that your data be erased (right to be forgotten) to the extent that we can by law.

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We hold your information indefinitely. For EU and UK residents, we hold your information until you request that we erase your data.

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Complaints & Inquiries

If you have questions about our privacy policy, or if you believe we have breached the APPs or GDPR, as applicable, you may register a query or complaint by contacting us by any of the following methods:

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Through the “contact” section of our website or

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Phone: +61 (2) 7257 7007

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Email: gregoryhills@storagespot.com.au

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We consider all complaints consistently with the relevant legislation and as we consider most appropriate in the circumstances. We shall review your complaint and respond to any concerns within a reasonable time, usually within fourteen (14) working days.

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You also have the right to make a complaint to the Office of the Australian Information Commissioner (see: http://www.oaic.gov.au/privacy/privacy-complaints) or the local regulator in your jurisdiction in Europe, as applicable.

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Terms of service

Acceptance of These Terms of Use

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The Storage Spot website (“Site”) is owned and operated by Pioneer Investment Group Pty Ltd of ACN 169 722 105  (“Pioneer Investment Group”).

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These terms and conditions and any other terms, policies, notices and disclaimers contained on the Site (“Terms of Use”) set out the terms of access to and use of the Site. These Terms of Use must be read together with the Privacy Policy. Your use of and access to the Site is conditional upon your acceptance of the Terms of Use and constitutes your agreement to be bound by the Terms of Use.

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Storage Spot reserves the right to change the Terms of Use at any time with or without further notice to you, and you should periodically refer to them on this page.

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Links to Third Party Sites

The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Storage Spot and Storage Spot is not responsible for the contents of any Linked Site and shall not be liable for any damage arising out of their use. Storage Spot is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Storage Spot of the site or any association with its operators.

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Use of The Site

As a condition of your use of the Site, you warrant to Storage Spot that you will not use the Site for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site

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In the event the Site enables you to post comments on blog articles which are published on the Blog section of the Site (“Comment Function”). You agree that when using the Comment Function or the Site, you will not:

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• Defame, abuse, harass, Storage Spot, threaten or otherwise violate the legal rights (such as rights of privacy) of others;
• Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
• Advertise or offer to sell or buy any goods or services for any business purpose;
• Declare or promote in any way an association with Storage Spot unless Storage Spothas provided it formal written consent in advance;
• Violate any code of conduct or other guidelines which may be applicable for the Site or the Comment Function; or
• Violate any applicable laws or regulations.
• If applicable, Storage Spot has no obligation to monitor the Comment Function. However, Storage Spot reserves the right to review materials posted via the Comment Function and to edit, refuse to post, or remove any information or materials in its sole discretion. Storage Spot reserves the right to terminate your access to any or all of the Comment Function at any time without notice for any reason whatsoever.

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Ownership of Content on the Site

The Site and all related material and content including without limitation all information, text, materials, graphics, software, tools, results derived from the use of the Site, logos, names or trade marks (“Content”) are protected by copyright, trade mark and other intellectual property laws. All intellectual property rights in relation to the Content are owned by Storage Spot and/or its suppliers or licensors respectively. All rights reserved.

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Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Cth) (or any other applicable legislation), or as otherwise provided for on this Site, no part of any Content may in any form or by any means (including electronic, mechanical, photocopying or recording) be copied, reproduced, adapted, stored, republished, sold, distributed or transmitted without the prior written permission of Storage Spot.

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Storage Spot makes no warranties or representations that material on other Linked Sites does not infringe the intellectual property rights of any person anywhere in the world.

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Any rights not expressly granted herein are reserved.

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Liability Disclaimer

The content, software, products, and services included in or available through the Site are provided ‘as is’ and are current at the time of publication and may include inaccuracies or typographical errors. Storage Spot and/or its suppliers or partners may make improvements and/or changes in the Site at any time. Information and content supplied via the Site is general information and is to be used as a guide only. You should not rely on any content on the Site as factual evidence or personalised advice. You should consult an appropriate professional for specific advice tailored to your situation if needed.

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Storage Spot, its suppliers and partners make no representations about the suitability, reliability, availability, timeliness, and accuracy of the content or services contained on or available through the Site for any purpose. To the maximum extent permitted by applicable law, all such information, content and services are provided “as is” without warranty or condition of any kind. To the maximum extent permitted by law, Storage Spot, its suppliers and partners hereby disclaim all warranties and conditions with regard to this content and services supplied via the Site, whether express or implied.

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To the maximum extent permitted by applicable law, in no event shall Storage Spot, its suppliers and/or partners be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with any delay, interruption, error or inability to use the Site or related services, the provision of or failure to provide services, or for any content, software, products and services obtained through the Site, or otherwise arising out of the use of the Site.

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Nothing in these Terms of Use excludes, restricts or modifies any condition or warranty which may at any time be implied by applicable laws including the statutory consumer guarantees as provided in the Competition & Consumer Act 2010 (Cth) except where it is legally permitted to do so. If Storage Spot should be liable for the breach of a term implied by law, and it is legally permitted to do so, its liability will be limited at the option of Storage Spot to, in the case of services supplied by Storage Spot, the re-supply of the services or payment of the cost of doing this.

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Indemnity

You indemnify Storage Spot, its subsidiaries, affiliates, partners, suppliers, licensors and licensees, and its respective directors, officers, employees and agents, from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered, or likely to be incurred or suffered, by you as a direct or indirect consequence of using the Site.

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Termination/Access Restriction

Storage Spot reserves the right in its sole discretion to revise the content of, amend links from, or withdraw access to the Site at any time without notice. Without limiting the operation of any other Terms and Conditions herein, Storage Spot will not be held liable for loss or damage arising from the exercising of these rights. Any indemnities given by you and limitations on Storage Spot’s liability will survive such termination.

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General

The Terms and Conditions are governed by and to be construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia to determine any dispute arising out of the Service or the Terms and Conditions.

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If any part of the Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue in full force and effect.

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Unless otherwise specified herein, the Terms of Use constitute the entire agreement between you and Storage Spot with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Storage Spot with respect to the Site.

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